Please read these terms carefully before placing an order with SnusButik.
The website snusbutik.com is operated by SnusButik.
For customer support and general enquiries, please contact us at: support@snusbutik.com
By placing an order through SnusButik, you agree to these Terms of Service.
SnusButik offers nicotine pouches and other nicotine products intended for adult consumers.
Nicotine is an addictive substance. Our products are intended for adults who meet the applicable minimum age requirements.
It is the customer's responsibility to ensure that the purchase, possession, importation and use of the products are permitted under the laws and regulations applicable in the customer's country of residence.
All prices displayed on SnusButik are stated in the currency shown on the website and include applicable Swedish VAT where indicated.
We reserve the right to change product prices, offers and promotions without prior notice. Price changes will not affect orders that have already been confirmed.
Payment can be made using the payment methods available during checkout.
When you place an order with SnusButik, the purchase is made from Sweden. Customers are responsible for any applicable customs duties, taxes, import charges or other fees that may apply in their country of residence.
After completing your purchase, you will receive an order confirmation by e-mail containing information about your order.
An order is considered accepted once payment has been successfully completed and the order confirmation has been issued, subject to any applicable legal restrictions.
Please check your order confirmation carefully and contact us as soon as possible if any information is incorrect.
SnusButik sells products from Sweden. Where applicable, customers may be provided with information about external carrier options after completing their purchase.
Unless expressly stated otherwise during checkout, SnusButik does not sell or provide the external transport service itself and is not responsible for the transport agreement between the customer and an external carrier.
The customer is responsible for selecting a carrier and ensuring that transportation and importation of the purchased products are permitted in the destination country.
Any delivery, customs, import duties or other charges associated with transportation may be subject to the terms of the selected external carrier and the laws of the destination country.
Where applicable under Swedish and European consumer protection legislation, consumers may have a right to withdraw from a purchase within the applicable statutory period.
Certain products may be excluded from the right of withdrawal where permitted by applicable law, including products that cannot be returned for health or hygiene reasons once their packaging has been opened.
If you wish to exercise a statutory right of withdrawal, please contact us before returning the product so that we can provide the appropriate return instructions.
Products returned under a valid right of withdrawal must meet the applicable legal requirements for return.
If you receive a defective, damaged or incorrect product, please contact us as soon as reasonably possible and provide your order number together with relevant details and, where appropriate, photographs of the issue.
We will assess the complaint in accordance with applicable consumer protection legislation and, where appropriate, arrange a replacement, repair, price reduction or refund.
Customers are responsible for using our products in accordance with the product information, warnings and applicable laws.
SnusButik is not responsible for damage resulting from improper use, misuse or use contrary to applicable instructions or legislation.
Nothing in these terms limits any rights or remedies that cannot legally be excluded or limited under applicable consumer protection legislation.
When you place an order with SnusButik, we process personal information necessary to administer your order, provide customer service and fulfil our legal obligations.
Personal data is processed in accordance with applicable data protection legislation and our Privacy Policy .
SnusButik reserves the right to update these Terms of Service when necessary, for example to reflect changes in legislation, our services or our business practices.
Updated terms will be published on this website. The terms applicable at the time an order is placed will generally apply to that order, subject to mandatory applicable law.
These Terms of Service are governed by Swedish law, to the extent permitted by applicable mandatory consumer protection legislation.
Any dispute shall be handled by the competent courts in accordance with applicable law.
