Privacy Policy

Data Controller

The website snusbutik.com is operated by SnusButik.

If you have any questions about how we process your personal data, please contact us at:

What Data Do We Collect?

When you use SnusButik or place an order, we may collect information necessary to provide our services, process your order and maintain the security of our website.

Depending on how you use our website, this may include:

• Personal information: Name, billing address, delivery address, e-mail address and telephone number.
• Order information: Products purchased, order number, order status, billing and delivery information.
• Payment information: Information required to process your payment. Payment card details may be processed directly by our payment provider and may not be stored by SnusButik.
• Technical information: IP address, browser type, device information, pages visited and information about how you interact with our website.
• Communication information: Information you provide when contacting our customer support.

Purpose of Data Collection

We collect and process personal information for purposes including:

• Processing and fulfilling your orders.
• Processing payments and preventing fraudulent transactions.
• Communicating with you about your order.
• Providing customer support.
• Maintaining and improving our website and services.
• Protecting the security and integrity of our website.
• Complying with applicable legal and regulatory requirements.

Legal Basis for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

• Contract: Processing is necessary to process and fulfil your order or provide services you have requested.
• Legal obligation: Processing is necessary for us to comply with applicable laws and regulations.
• Legitimate interests: Processing may be necessary to operate, secure and improve our website and services, provided that our interests do not override your rights.
• Consent: Where required, we process your information based on your consent, such as for certain marketing communications.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or for as long as required by applicable law.

Information relating to orders and financial transactions may need to be retained for a longer period in order to comply with accounting, tax and other legal requirements.

Data Sharing

We do not sell your personal information.

We may share personal information with trusted service providers where necessary to operate our business and provide our services, including:

• Payment providers that process payments.
• IT, hosting and website service providers.
• E-mail and communication service providers.
• Service providers involved in order fulfilment where necessary.
• Authorities or other parties where disclosure is required by law.

Service providers that process personal data on our behalf are expected to handle that data in accordance with applicable data protection requirements.

Your Rights

Subject to applicable data protection laws, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data where applicable.
• Request restriction of processing in certain circumstances.
• Object to certain processing of your personal data.
• Request data portability where applicable.
• Withdraw consent where processing is based on your consent.

To exercise your rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.

Cookies

SnusButik uses cookies and similar technologies to operate the website, remember preferences, improve functionality and, where applicable, understand how visitors use our website.

Some cookies may be necessary for the website to function correctly, while others may be used for analytics, preferences or marketing purposes.

Where required by law, we will request your consent before placing non-essential cookies on your device.

For more information about the cookies we use, please refer to our Cookie Policy .

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page. We encourage you to review this Privacy Policy periodically.

Contact

If you have questions about this Privacy Policy, how we process your personal data, or wish to exercise your privacy rights, please contact us: